Complete Women’s Care would like to welcome you to our practice. We strive to provide you with quality care at affordable prices. We want to partner with you and provide answers to your financial questions.
CWC is a participating provider with most insurance companies in the Hampton Roads area. As a courtesy to our patients we file insurance claims for you to your insurance carrier. Regardless of the type of insurance coverage you have, you are ultimately responsible for paying your medical bills. We encourage you to call your Insurance Company and be familiar with your coverage limitations.
Your Questions Answered
Q: Who do I call if I have a question about my bill?
A: Our Central Business Office is open Monday – Friday, 8:00 AM – 4:30 PM and can be reached at (804) 486-7008. Our Insurance Specialists can help you with your billing question, service or claim information, arrange a payment plan for an outstanding balance or process a credit card payment.
Q: If I have insurance, do I need to pay anything at time of service?
Q: I’m pregnant and I’m seen very frequently in your office; why do you always ask me about my insurance coverage at every visit?
Q: I am a self-pay patient, do you provide discounts to patients who have no insurance.
Q: What do I do if my name, address or phone number changes or I have new Insurance?
A: Please contact our Central Business Office at (804) 486-7008 any time your name, address or Insurance information changes.
Q: Why am I getting a bill for the services of a doctor I did not see?
Q: I need a copy of my medical records, how can I get them?
A: You may request a copy of your medical records via RecordQuest, our online partner, HERE. Please note that there may be charges associated with the copying, process and mailing of your records.